CRM Software Reviews, Information and News - CRM Scope

On-demand CRM services can save customers money because they offer lower initial start-up costs and require fewer internal IT resources. Because of these money saving benefits, many small and mid-sized companies are choosing on-demand CRM instead of on-premise CRM software.

However, many people are not aware of huge cost-saving alternatives available to on-demand CRM customers. Innovative CRM vendors are now offering customers on-demand solutions that offer even more flexibility and money saving options. (more…)

SOFFRONT ADDS SEMINAR AND EVENTS MODULE TO ITS CRM (CUSTOMER RELATIONSHIP MANAGEMENT) SUITE

Fremont, California, Monday, October 17, 2005 – Soffront® Software Inc. www.soffront.com, a leading provider of enterprise and hosted CRM Software in the mid-market, today announced that it now offers a Seminar and Event Management module. This new module improves a company’s ability to plan, execute, and measure the effectiveness of seminars and events.
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ZDNet reports that Microsoft will update it’s CRM software product.

“A long-awaited update to Microsoft’s customer relationship management software, which will for the first time include subscription-style pricing, will debut next month, the company said.” Read more

ZDnet.co.uk has a great little article about a UK company called Sage which is offering hosted CRM to UK companies. It is reported as the UK’s first hosted CRM. Read the article here.

“Travel retailer ThomasCook.com has deployed a hosted CRM service as part of a six-month project to provide a single view of its customers and improve customer support.” from Computer Weekly

I recently read a good article about the state of the CRM industry on CRMBuyer.com. Read it here.

Allied Home Mortgage has just signed a huge hosted CRM deal with Entellium because it outgrew GoldMine. (more…)

NetSuite which provides on-demand business software to small and medium businesses (SME’s)has revealed new features in it’s CRM software called CRM+. These new features are provided as an add-on module to it’s existing software which will allow it’s users to track more than one quota, do forecasts & set-up commission plans and then apply them.

CRM hosting involves the active hosting of a CRM application for the client (usually small, medium businesses) on their servers as opposed to the client hosting their own solutions. (more…)

Siebel, recently purchased by Oracle, has released the latest version of their CRM Professional Edition, which includes CRM OnDemand. Siebel’s main competitors in this market are IBM and Salesforce.com.